I don't know about everyone else who drops off at Birmingham Airport but I am getting completely frustrated with the current arrangements. The times there is an entry lane/exit lane closed is just the beginning of things, then there are the payment machines....always at least one out of service.
But my biggest gripe other than the fact its £1.00 to literally go in and drop off (East Midlands Airport is FREE for 10 mins) is there is no designated drop off area only parking spaces, now speaking as a Cab driver this is utterly ridiculous....when the drop and go is heavily congested you have to park between two vehicles to unload, this is very difficult to try and unload 5 passengers with luggage without them opening the doors onto the vehicles parked either side and then attempting to get the luggage out, again trying not to damage other vehicles including my own. Why can't the powers that be have a similar drop zone as East Midlands Airport as shown in the photograph, you could have an express entry lane for taxis who only want to drop, the lane could be partitioned from the actual parking area to ensure cars looking for parking spaces are not impeded by the cabs.
Then there is the issue of people not paying and they get to the barrier and cause a jam, true the new exit machines take credit and debit cards but not many people take that option and prefer to either a) try to reverse back from the barrier or b) jump out of the vehicle and go and pay at the paystation, either way it causes chaos, so please please improve the signage for people BHX.
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